Build Learning into Your Employee Workflow

FORTY - ONE NORTH’S SELECT INSIGHTS: HARVARD BUSINESS REVIEW

Effective Learning and Development (L&D) programs are critical for the success of both employees and their employers. But what does it take to develop initiatives that actually achieve substantial positive outcomes? Research suggests that an approach known as “learning in the flow of work” can help ensure that learners retain and apply new skills and concepts in their day-to-day workflows. In this piece, the author offers five tactical, research-backed strategies to help companies build programs that embrace this approach and deliver real results: Contextualize the learning, use frequent nudges, build in time for reflection, create micro-learning experiences, and measure progress. Ultimately, the author argues that to build L&D that works, employers must invest in programs that emphasize ROI, encouraging employees to learn not in the abstract, but directly in the flow of work.